2Smart Cloud users can receive notifications from their IoT devices in popular messengers. This feature is convenient if many users need these notifications – they can read them in a family or corporate chat. At the moment, the Telegram, Slack, and WhatsApp channels connections are available. The instructions below will show how to connect a WhatsApp chat to receive notifications from IoT devices. Also, read our blog instructions for connecting Telegram and Slack messengers.

Receiving devices notifications using the WhatsApp bot

You can receive notifications in a private chat with our WhatsApp bot and configure sending them to a group chat.

Configuring a bot to receive notifications in a private chat

  1. Go to the 2Smart Cloud WhatsApp bot.
  2. Send a message with the text “id”.
    How to connect WhatsApp chat to receive notifications from IoT devices
  3. Copy your Chat ID.
    How to connect WhatsApp chat to receive notifications from IoT devices

Configuring a bot to receive notifications in a group chat

  1. Create a group and add the 2Smart Cloud bot as a member.
  2. Send a message with the text “id”.
    How to connect WhatsApp chat to receive notifications from IoT devices
  3. Copy the Chat ID.
    How to connect WhatsApp chat to receive notifications from IoT devices

Let’s collaborate

We’re empower your business with our technology expertise

Let’s discuss your case

Configuring the integration of the 2Smart Cloud mobile app and WhatsApp bot

  1. Go to the Notifications section of the 2Smart Cloud mobile app.
    Devices screen of the 2Smart Cloud mobile app
  2. Go to notification settings.
    Notifications screen of the 2Smart Cloud mobile app
  3. Select “Integration notifications”.
    Notifications settings of the 2Smart Cloud mobile app
  4. Select WhatsApp.
    How to connect WhatsApp chat to receive notifications from IoT devices
  5. Tap Create button.
    How to connect WhatsApp chat to receive notifications from IoT devices
  6. Specify a name for the integration and paste the Chat ID assigned by the bot. Tap Create button when finished.
    How to connect WhatsApp chat to receive notifications from IoT devices
  7. Now you will receive notifications from your IoT devices in the WhatsApp messenger.
    How to connect WhatsApp chat to receive notifications from IoT devices
  8. If necessary, you can set up multiple integrations to send notifications to various chats.
    How to connect WhatsApp chat to receive notifications from IoT devices
  9. If you need to temporarily stop receiving notifications in WhatsApp messenger, tap the toggle to the right of the integration name.
    How to connect WhatsApp chat to receive notifications from IoT devices
    To activate the integration, tap the toggle again.
    How to connect WhatsApp chat to receive notifications from IoT devices

Don't forget to share this post!

Connect to innovations

Turn your unique smart device ideas into professional IoT products without coding. Bring them to market, improve and update quickly and easily. Enjoy an innovative digital suite for creativity and business. Get support and custom services from
the professional development team.

    Thanks for contacting us!

    We will get in touch soon.

    This site is protected by Google reCAPTCHA and the following Privacy policy and Terms of use apply

    Send us a message

    This site is protected by Google reCAPTCHA and the following Privacy policy and Terms of use apply