How to connect WhatsApp chat to receive notifications from IoT devices

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2Smart Cloud users can receive notifications from their IoT devices in popular messengers. This feature is convenient if many users need these notifications – they can read them in a family or corporate chat. At the moment, the Telegram, Slack, and WhatsApp channels connections are available. The instructions below will show how to connect a WhatsApp chat to receive notifications from IoT devices. Also, read our blog instructions for connecting Telegram and Slack messengers.

Receiving devices notifications using the WhatsApp bot

You can receive IoT device notifications in a private chat with our WhatsApp bot and configure sending them to a group chat.

Configuring a bot to receive notifications in a private chat

1. Go to the 2Smart Cloud WhatsApp bot.
2. Send a message with the text “id”.
   
3. Copy your Chat ID.
   

Configuring a bot to receive notifications in a group chat

1. Create a group and add the 2Smart Cloud bot as a member.
2. Send a message with the text “id”.
   
3. Copy the Chat ID.
   

Configuring the integration of the 2Smart Cloud mobile app and WhatsApp bot

1. Go to the Notifications section of the 2Smart Cloud mobile app.
   
2. Go to notification settings.
   
3. Select “Integration notifications”.
   
4. Select WhatsApp.
   
5. Tap Create button.
   
6. Specify a name for the integration and paste the Chat ID assigned by the bot. Tap Create button when finished.
   
7. Now you will receive notifications from your IoT devices in the WhatsApp messenger.
   
8. If necessary, you can set up multiple integrations to send notifications to various chats.
   
9. If you need to temporarily stop receiving notifications in WhatsApp messenger, tap the toggle to the right of the integration name.
   
   To activate the integration, tap the toggle again.